pulse telemarketing

Pulse London : Offers Call Centre Marketing Support Services in West Midlands, Telford and Shropshire in UK.


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Call Centre Management

Most business customers need and expect rapid response from suppliers. What better way to impress than being available 24 hours a day, seven days a week, 365 days a year?

Out Of Office Hours

In today’s world a successful company must be ready to receive calls day or night particularly if it offers important or vital support services.

But whatever product or service offered, if demand rises or technical problems occur, customers want a rapid response whatever the hour – or your competition could benefit!

Sales and Ad response

“We work with a whole range of small to medium size businesses providing powerful and effective solutions for your advertisement response. However sales cycles are often complex and sometimes involve more than one call.

Choosing the correct partner is critical in handling such incoming traffic. We have a very strong track record providing such services, from consumer based Virgin Balloon Flights to larger IT based multiple site retailers.

The end result means your calls are being answered by someone you can trust, who will reinforce your brand, make sure you never miss a sales call, and close that important deal.”

Daytime Message Handling

The telephone answering-machine is a convenient domestic device, but in a commercial setting it can be counter-productive. Potential customers are often unsure whether their recorded message will be acted upon - and if their need is urgent they will often seek help elsewhere.

We offer a superb and extremely customer friendly call-handling service, that will reassure your customers and ensure you retain them. Ideal for the smaller company, our service is a very simple and cost-effective way to keep your telephone lines manned throughout the day when you are either busy with other customers, in meetings, or desperately catching up with some rest!

We individually tailor each message handling service to ensure every call is greeted with the same opening welcome, and follow precise customer service steps thereafter guaranteeing
excellent client feedback.

Seasonal Demand

Most organisations have periods when consumer demand increases dramatically, either through seasonal factors, the success of an advertising campaign, or some outside event which unexpectedly serves to promote the company’s product or services.

In such circumstances even the most efficient company can be briefly overwhelmed, and thus fail to capitalise on the potential of the moment. At times such as these we can help to take the strain, and ensure that your company gains maximum advantage.