Telemarketing Interviews In London

Pulse often get asked who we select our best telemarketing staff in London.
We do not believe that it is rocket science.
There are a few differences in the overall approach between interviewing telemarketing staff in comparison to other positions within an organisation:.
1). Examine in detail any claims to target achievement and bonus received.
2). Question candidate ability to move from previous environment to your own
3). Very closely question why they have moved from one role to another.
4). Why do they still want to telemarket – particularly if they still live in London.
The answer to the latter question in particular is the most enlightening.
There are very few people who will remain in telemarketing for long – unless they join a company that specialise in just that - like us.
Most use telemarketing as a stop gap or as a means to move forward.
You need to very quickly assess what their motivation may be – particularly if recruiting telemarketing people in London.

Telemarketing

Article by Damian Brockway – MD of Pulse Telemarketing.
“How do we market debt management services?” asked Terry Proxton – one of the team leaders and a director of Pulse Telemarketing.
“Surely this is a very sensitive issue and extremely complicated to get a handle on?” he further added.
He was correct with both assumptions. Debt management, IVA, remortgages, secured loans and bankruptcy are now seemingly commonplace in the UK marketplace.
Whereas once upon a time we used to be found via search engines with key words such as “telesales London” or “telemarketing London”, we now are increasingly finding people visiting our website looking for niche market services, such as debt management or IVA telemarketing.
Why? Most observers blame the USA and their irresponsible mortgage lending – but whoever is to blame is not the issue – what we are finding at an alarming rate now is UK house prices plummeting, inflation rapidly rising, household debt levels dramatically increasing and the inevitable consequences.
Debt management, IVA, remortgage, loans and sometimes the worst case scenario bankruptcy!
Either way, Pulse relish a challenge and we soon found ourselves getting to grips with what appears to be a very rapidly growing market.
The initial pitch is critical, as is the confident way we guide each potential customer through what can seem a very awkward and difficult set of life options available to them.
We would not claim to be debt management specialists – we leave that to the experts – but we are able to very efficiently separate individual needs via telephone and put them through to the correct department and expert able to offer them bespoke solutions.
We hope our talent lies in providing some of the very best telemarketing services found in London.
 

Telemarketing

“Rising energy price rises have caused major concern for most UK businesses, in virtually all sectors. Every week we seem to have been hit with new rises some in excess of 30%”, commented Lee Bennett, director of Pulse Telemarketing.
“It is therefore, no wonder that we have been presented with this opportunity to provide specialist brokerage services to the energy market.”
Whilst this new project is highly confidential we are essentially sourcing and finding companies in the “Golden Window” of opportunity to switch supplier – often saving the business end user as much as 30% of their total annual spend.
Our client found our company via Google on the internet, searching for “telesales London.”
We soon convinced them that we could help them grow their business whilst providing an invaluable business to business cost saving service.
“What started as an interesting trial soon developed into a full blown major project for Pulse – whilst we do not always get things right immediately – we recognise that each industry and each project have varying nuances and jargon that have to be mastered – our expertise relies in understanding the entire telemarketing process and working with each client to insure we fully understand their needs.
My message is keep searching for “Telesales London” finished Lee Bennett.